Standard 5 Year Warranty
TELEPRO warrants a product to be free from defects in workmanship and materials under normal use and conditions for the five-year period for the original invoice date. This warranty is non-transferable and must be purchased from us or an authorized dealer for warranty service.
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What Does This Limited Warranty Cover?
- During the Warranty Period (defined below), we warrant that the Products are free from defects in materials and workmanship under normal use and in accordance with the relevant Product user manual.
- Please refer to the instructions for each product for a description of the proper use and maintenance of the unit.
- During the warranty period, we agree, at our option, to supply a refurbished or replaced product free of charge (excluding a handling, packaging and insurance fee to be incurred by the customer). Any such replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model/serial number on the original dated sales receipt.
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What Does This Limited Warranty Not Cover?
- This limited warranty does not cover damage caused by or arising out of or occurring directly or indirectly during the following:
- Damage caused by misuse, abuse, negligence, accident or shipping damage,
- Any condition caused by improper or inadequate care or maintenance
- Use with any other product or other damage or loss resulting from the use or combination of another item
- Damage caused by improper or inadequate maintenance
- Repairs carried out by an unauthorized service technician
- Normal wear and tear